Your Duties After Loss:

  • Give prompt notice to us or your broker.
  • Protect your property from further damage. If repairs to the property are required, you must:
  1. Make reasonable and necessary repairs to protect the property.
  2. Keep an accurate record of repair expenses.
  3. Take photograph of damages if possible
  • Prepare an inventory of damaged personal effects/contents showing the quantity, description, value and amount loss.


When you can safely report your claim, complete the Notice of Loss and forward via:



  1. “Name of Insured”- name of policyholder as appears on your insurance Policy Schedule.
  2. “Address”- the address as appears on your insurance Policy Schedule.
  3. “Date of Loss”- the date when La Soufriere erupted.
  4. “Location of Loss” – complete if the location of loss is other than your address above. If similar insert “same as above”.
  5. “Policy Number”- as located on your policy- e.g. HOCSV-12345 or if Motor – Vehicle Registration number and Vehicle type.
  6. “Contact Numbers” – provide us with your cellular, land line number, e-mail, etc. so we can reach you.
  7. Provide us with your preliminary estimate for repair whilst you obtain a repair quotation from local contractor/repairman/mechanic.

** A copy of this form can also be downloaded here…

Notice of Loss Form – Volcano La Soufriere